Travel Information & FAQs

Questions about your trip? See if we’ve answered your query below. If not, please don’t hesitate to contact one of our agents on 020 7749 9220.

Latest Travel Advice

Update regarding customer bookings - 15 July

Due to the latest updates from the UK Government regarding Travel advice and the latest updates to the traffic light system, please note that we are extremely busy dealing with bookings travelling up to 14 August, and assisting those customers that may be affected in a strict departure date order. If you are due to travel during this period and your destination is in the red zone, a member of our team will be in touch.

If you are due to travel within this date to a Green or Amber zone destination your holiday is going ahead unless otherwise notified. Please check all destination entry requirements before travelling.

For ALL departures from 14 August onwards, we will continue to review the UK Government advice and currently your holiday remains operational unless otherwise notified. Should you have a balance to pay, we suggest making payment as normal and if your booking does become impacted or remain in the red list within 3-4 weeks of departure we will be in touch. Should you not wish to make payment due to uncertainty, do not worry, we will be in touch. We are automatically extending balances in the background and we will be in touch if we are unable to extend your balance due to supplier commit to discuss your options.

Please kindly find below a few links to assist in any questions you may have for your booking.

Government announcements regarding amber list - 8 July

As of 19th July, countries on the government's amber list will no longer be required to quarantine upon arrival back in England as long as you are fully vaccinated (both jabs) and have received your vaccination in the UK.  The vaccination must have been had at least 14 days before travel.

Please see the following link for further information on the traffic light system for international travel including which countries are on the red, amber and green lists -

Travel to Spain - 29 June

Travellers to Spain will require a negative PCR test or proof of full vaccination from UK travellers.

For further information please visit -