Hard Rock Hotel Riviera Maya
A proud, no-limits attitude permeates the ethos at Hard Rock Hotel Riviera Maya, and who could expect less? This All Inclusive, sun-kissed retreat by the sea, screams ‘let your hair down’, and invites you to get ready for opulence, indulgence and luxury.
Accommodation at Hard Rock Hotel Riviera Maya
From the height of relaxed comfort offered by the bathrobes and slippers supplied in all rooms, to the Aerosmith memorabilia in the Rock Star Suites, these accommodations are not your average places to rest your head. They’ll certainly give you something to sing about. This is Hard Rock Riviera Maya and you’re on the guest list. Your lavish stay will resemble something from the annals of rock history. It’s all private balconies, the thrill of extravagance and stunning vistas across the shimmering ocean or verdant garden.
Dining at Hard Rock Hotel Riviera Maya
Discover a food-game like no other, and bring an appetite for indulgence when you visit the restaurants and bars at this resort. You deserve the best of the best, and that’s what the culinary experience here is all about. Fresh local produce, prime meats, premium seafood and more define the dishes, with top-shelf liquors and innovative cocktails providing just the thing to quench your thirst. Sit by the pool with a refreshing mixology masterpiece or dine at world-class restaurants – no matter what, the experience is sure to impress.
Things to Do at Hard Rock Hotel Riviera Maya
Couples and groups of friends will love this unique hotel, with families well-catered to by plenty of diversions for all ages. Children are entertained in the amazing kids club, where your little ones can enjoy a host of fun adventures and activities. Using the Music Lab, kids are encouraged to become mini rock stars as they feature in music videos, create remixes and record themselves singing along to their favourite songs. Big kids are looked after too. With four pools, three restaurants plus a nightclub and spa, there's plenty to do. Adults who have rooms in the Heaven section can take advantage of its facilities at Hard Rock Hotel, including access to exclusive Heaven areas like the Eden Pool, beach and jacuzzi, and the Faro restaurant.
Know Before You Go
Guests staying at hotels in this region are required to pay a flat fee of $28.86 Mexican Pesos (approximately USD$1.39) per room per night as part of the state’s environmental tax.
All guests must pre-pay an additional tourist tax of approximately $10 US dollars. You can make this payment online or at kiosks located at the airport, where cash is accepted.
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Accommodation
Deluxe Gold King
One king, a hot tub, and complimentary Wi-Fi. Private balcony, and 24-hour room service. Minibar with soda, bottled water, juices and domestic beer. Flat-screen satellite TV and individually controlled AC. Rock Spa bath amenities, bathrobes and slippers. Laptop-sized digital safe, coffee maker, telephone, iPod dock, hair dryer, iron and ironing board.
Deluxe Gold Double
Two double beds, a hot tub, and complimentary Wi-Fi. Private balcony, and 24-hour room service. Minibar with soda, bottled water, juices and domestic beer. Flat-screen satellite TV and individually controlled AC. Rock Spa bath amenities, bathrobes and slippers. Laptop-sized digital safe, coffee maker, telephone, iPod dock, hair dryer, iron and ironing board.
Deluxe PURE WELLNESS King
All the regular Deluxe Gold awesomeness with the addition of the PURE WELLNESS® standard. PURE WELLNESS® Hypo-Allergenic Rooms are designed to provide a better night’s sleep for all guests, especially allergy sufferers.
One king, a hot tub, and complimentary Wi-Fi. Private balcony, and 24-hour room service. Minibar with soda, bottled water, juices and domestic beer. Flat-screen satellite TV and individually controlled AC. Rock Spa bath amenities, bathrobes and slippers. Laptop-sized digital safe, coffee maker, telephone, iPod dock, hair dryer, iron and ironing board.
Deluxe PURE WELLNESS Double
All the regular Deluxe Gold awesomeness with the addition of the PURE WELLNESS® standard. PURE WELLNESS® Hypo-Allergenic Rooms are designed to provide a better night’s sleep for all guests, especially allergy sufferers.
Two double beds, a hot tub, and complimentary Wi-Fi. Private balcony, and 24-hour room service. Minibar with soda, bottled water, juices and domestic beer. Flat-screen satellite TV and individually controlled AC. Rock Spa bath amenities, bathrobes and slippers. Laptop-sized digital safe, coffee maker, telephone, iPod dock, hair dryer, iron and ironing board.
Deluxe Partial Ocean View Double
Consider this room your all-access pass to club awesome. So kick things off in style and never look back with two double beds.
Two double beds, a hot tub, and complimentary Wi-Fi. Private balcony, and 24-hour room service. Minibar with soda, bottled water, juices and domestic beer. Flat-screen satellite TV and individually controlled AC. Rock Spa bath amenities, bathrobes and slippers. Laptop-sized digital safe, coffee maker, telephone, iPod dock, hair dryer, iron and ironing board.
Diamond King
One king bed. Hard Rock is more than a holiday — it’s a lifestyle. And to prove it, the room is packed with non-stop extras and no-limit luxury.
Rock Royalty Partial Ocean View King
Welcome to all-inclusive luxury fit for royalty. Unwind in paradise with your choice of a king bed or two double beds. Indulge in your private hot tub, complimentary Wi-Fi, and a balcony with stunning views, all enhanced by 24-hour room service. Your minibar is stocked with sodas, bottled water, juices, and domestic beer. Enjoy entertainment on a flat-screen satellite TV and customise your comfort with individually controlled air conditioning. Pamper yourself with Rock Spa bath amenities, plush bathrobes, and slippers. Additional conveniences include a laptop-sized digital safe, coffee maker, telephone, iPod dock, hair dryer, and an iron with ironing board.
Rock Royalty Partial Ocean View Double
Experience the ultimate in all-inclusive luxury, where you’re treated like royalty. Kick off your shoes and unwind in paradise. Choose from a king bed or two double beds for your stay. Enjoy a private hot tub, complimentary Wi-Fi, and a balcony with breathtaking views, all complemented by 24-hour room service. Your minibar is stocked with sodas, bottled water, juices, and domestic beer. Relax with a flat-screen satellite TV and stay comfortable with individually controlled air conditioning. Luxurious Rock Spa bath amenities, cosy bathrobes, and slippers await. Additional conveniences include a laptop-sized digital safe, coffee maker, telephone, iPod dock, hair dryer, and an iron with ironing board.
One Bedroom Deluxe Sky Terrace
Get ready to turn up the volume and indulge in life’s ultimate luxuries with this stunning room. It features a private bathroom with a shower, a balcony with a hammock for ultimate relaxation, and exclusive access to a private second-floor sky terrace complete with lounge chairs and a hydro spa tub. Enjoy a liquor dispenser and a minibar stocked with soda, bottled water, juice, and domestic beer, along with an LCD TV with satellite channels. Pamper yourself with Rock Spa® bath amenities, plush bathrobes, and slippers, while staying connected with free wireless internet and a Bluetooth-enabled wireless alarm clock radio. The room also includes a digital laptop-sized safe, individually controlled air conditioning, a coffee maker, a direct-dial telephone, a hair dryer, and an iron with an ironing board. With 24-hour room service and nightly turndown service, this is the perfect place to step up, unwind, and let the good times roll!
Deluxe Family
Two connecting rooms with one king and two double beds. Private balcony, hammock, hot tub and complimentary Wi-Fi, Xbox 360, DVD player, and Fun in The Sun Bucket Kit. Kid’s room service menu, L’Oreal Kids bath products, sweets and chocolate milk. Complimentary mini cake for birthdays upon request. Personal liquor dispenser and an adult minibar with soda, bottled water and domestic beer. A kid-friendly minibar with snacks, juices, soda and more. Flat screen satellite TV and 24-hour room service. Rock Spa® bath amenities, bathrobes and slippers for kids and adults. Coffee maker, telephone, alarm clock, hair dryer, iron, ironing board, laptop-sized digital safe and individually controlled AC View: Garden or Resort View Max Occupancy: Up to 6 guests including children and infants. This room category is only available for families traveling with children. 964 sq. ft., 89.6 m2.
Two Bedroom Deluxe Grand Sky Terrace
Two connecting rooms: one room with a king bed and a second room with two double beds. This room category is packed with everything your entourage needs to live it up and rock the show in style. Enjoy! The rooms features: Hydro spa tub in room with double beds; 2 Private bathrooms with showers; Access to a private 2nd floor grand sky terrace with lounge chairs and hydro spa tub; Balcony with hammock; Liquor Dispenser; Mini bar with soda, bottled water, juice & domestic beer; LCD TV with satellite; Purified water; Rock Spa® bath amenities; Bathrobes & slippers; Digital safe (laptop size); Individually controlled A/C; Coffee maker; Direct dial telephone; Bluetooth-enabled wireless alarm clock radio; Hair blow dryer; Iron/ironing board; Free wireless internet; 24-hour room service; Turndown service.
Two Bedroom Rock Suite Ocean Front with Personal Assistant
This room plays to a packed house every night and nails the gig every time. Unleash your inner icon and enjoy: One bedroom with a king bed and a second with two double beds. Oversized private balcony, hammock, hot tub, lounge chairs and tables. Premium liquor dispenser and in-room bottle of red wine, upgraded liquor available. Minibar with soda, bottled water, juices and domestic beer. Exclusive restaurant and late-night pillow menu. Aromatherapy, Rock Spa® amenities, bathrobes and slippers. Wireless internet, flat screen satellite TV, DVD player, CD player, and i-dock. 24-hour room service with select menu. Living room and dining room. Nightly petit fours & turn-down service View: Ocean Front Max Occupancy: Up to 6 guests including children and infants. 2,583 sq. ft., 240 m2.
Two Bedroom Rock Suite Ocean Front Rooftop Lounge with Personal Assistant
Step into the ultimate in luxury with this expansive two-bedroom suite, complete with dining and living room areas designed to elevate your stay. This suite surrounds you with indulgence at every turn, offering a hydro spa tub in each room, two full private bathrooms with showers, and a private balcony with a hammock. The exclusive sky terrace features a hydro spa tub, a table with chairs, and a half bathroom for added convenience. Enjoy a liquor dispenser, minibar stocked with soda, bottled water, juice, and domestic beer. Additional amenities include an LCD TV with satellite channels, Rock Spa® bath products, bathrobes, slippers, a laptop-sized digital safe, individually controlled A/C, and an espresso/American coffee maker. Stay connected with free wireless internet and a Bluetooth-enabled wireless alarm clock radio, or request a CD/DVD player. Thoughtful touches like nightly Petit Fours, an aromatherapy and pillow menu, and a complimentary beach bag (one per room, per stay) ensure every detail is perfect. With 24-hour room service, an exclusive in-room dining menu, and turndown service, this suite is your personal sanctuary of comfort and style.
Two Bedroom Rock Star Suite Ocean Front with Personal Assistant
Two bedroom suite, one room with a king bed, and a second room with two double beds. All of your Rock Royalty Level amenities are already included in this room category so you may rock on. From the moment you open the door you see this suite is different; you are greeted by a custom gold and silver mirrored horse sculpture and hooded rock throne seating. The Rock Star suite’s design inspiration was of a ‘modern day Hacienda’, complete with high-end local elements and is adorned with memorabilia from Fergie. The suites main room has custom furnishings including a built in diamond-padded leather and crystal banquette, custom dining table that flips to play games and no dining room is complete without a bar area. The living room is outfitted with a half bath and a unique leather multi seating group that is illuminated with custom lighting fixtures. The master bedroom is total rock star with its custom armoire, raw-cut stone Jacuzzi soaking tub and live edge wood headboard. The full bathroom with its shower is extra large and is tiled in stunning yellow glass tile. The second bedroom is outfitted with two double beds, a full bathroom and stunning views. The suite is topped off with a full Terrace area with Great Ocean views from sunrise to sunset. The terrace is outfitted with a large hot tub, outdoor shower, custom dining set, a half bathroom, hammocks, chaise and day bed seating options.
Facilities
Map
Food & Drink
Ciao
Savour the finest Italian specialties as you take your taste buds on a journey to the heart of culinary paradise. Your favorite table is ready and waiting.
Sit down to an Italian feat at your very own fine dining spot. In the mornings, indulge in a sumptuous breakfast of International fare. In the evening, the restaurant becomes a dazzling setting for savouring the finest Italian specialties and expertly prepared pasta dishes.
Dive
Refuel with great snacks, top-shelf drinks, and service by the Heaven pool.
Float
Enjoy snacks by the pool with a selection of top-shelf cocktails to match.
Le Petit Cochon
Serving remarkable dishes à la carte, Le Petit Cochon features the finest ingredients for a delicious taste of the rustic French countryside.
Pizzeto
Step outside and step into a world of flavor with a wood burning stove, crispy brick-oven pizza, salads, soups, and pasta à la carte.
Toro
The good life deserves a great steak. Step inside and enjoy premium cuts of the finest steak and a menu of lavish dishes served à la carte.
Zen
From sushi to stir fry, Zen offers the very best of traditional Asian cuisine with dishes served à la carte. Find your Zen at this Asiatic-themed hot spot. Zen offers an extraordinary fine dining experience composed of expertly prepared Asian cuisine. During the evening, savor Asian specialties such as Teppanyaki.
Faro Gastro Restaurant
Faro Gastro Market is a culinary haven, offering a range of delicious options for breakfast, lunch, and dinner. From succulent meats and burgers cooked on the grill at Grill Back, to the fresh catch of the day at Water & Earth, there's something for every taste bud. Those seeking a lighter option can visit Fresh & Delicious for an array of crisp salads and fresh fruits, while Mexico Lindo provides traditional Mexican bites that are sure to satisfy. Embrace your sweet tooth at Sweets with a variety of delectable desserts. If you're feeling adventurous, head over to World Kitchen for a culinary journey around the globe with dishes ranging from baos to kebabs. Come and experience the diverse flavors at Faro Gastro Market.
Please note that Faro is exclusive for guests staying in the Heaven section of the resort.
Los Gallos
Los Gallos offers the delicious taste of a Mexican taqueria in a casual setting. The menu, made with fresh, high quality ingredients caters to all palates. Whether you're in the mood for a classic taco al pastor, a vegan option or a specialty like seafood tacos, you'll find something to satisfy your cravings.
Cafetto
Grab a continental breakfast for the perfect way to start the morning or enjoy snacks, coffee, and tea throughout the day.
La Isla
Enjoy the laid-back, vibrant atmosphere and delicious flavors of juicy, perfectly seasoned burgers, golden and crispy fries, and classic American desserts. La Isla offers a unique and casual experience that will delight your taste buds.
Wai
Experience the culinary delights of the deep jungle at the Thai inspired WAI. Experimenting with spices such as mint, curry and so many more, savour unique and exotic Thai dishes. At the center of this gastronomic journey are the handmade noodles visible from the wok show station. Styled in flavors varying from salty and sweet to acidic and spicy, WAI offers a creative take on the fundamentals of Thai meals.
UMO
Maintaining cultural traditions and cooking methods at the forefront, UMO offers Mexican Yucatan cuisine using local and seasonal ingredients. As smoke and fire play an integral role in the food preparation, UMO houses a Mayan PIB oven, an underground earth oven, where menu items like pork can be smoked, baked or steamed. Enjoy handmade artisanal tortillas and guacamole, all while taking in the customs of Mexican gastronomy.