A proud, no-limits attitude permeates the ethos at Hard Rock Hotel Riviera Maya. And who could expect less? This all-inclusive, sun kissed retreat by the sea screams ‘let your hair down’ and get ready for opulence, indulgence and luxury.

Hard Rock Riviera Maya Luxury Holidays

Your lavish stay will resemble something from the annals of rock history – except, you’ll be able to remember it. It’s all private balconies, the thrill of extravagance and stunning vistas across the shimmering ocean or verdant garden. The spirit of rock is with you every step and if you take it too far and need to recoup, look no further than the Legendary Rock Spa. Tantalizing services will indulge and inspire those who burn the candle at both ends. A Zen paradise across 75 treatment rooms to leave you refuelled and smooth, ready to take on another exciting day at Hard Rock Riveira Maya. The spa also features a world first; Rhythm & Motion is a unique experience that utilises amplified vibrations, pressures and patterns to revitalise the senses to leave you feeling energised. All rooms give you satisfaction with high levels of sophisticated hospitality, design touches and luxury that will let you relive your own rock fantasy. From the height of relaxed comfort offered by the bathrobes and slippers supplied in all rooms, to the Aerosmith memorabilia in the Rock Star Suites, these accommodations are not your average places to rest your head. They’ll certainly give you something to sing about. This is Hard Rock Riviera Maya and you’re on the guest-list.

Things To Do At Hard Rock Riviera Maya

Both couples and groups of pals will love this unique hotel. But also families, since there is plenty of activities for all ages. Children are entertained in the amazing kids club: where your little ones can enjoy a host of fun activities. Using the Music Lab, kids are encouraged to become mini rock stars as they feature in music videos, create remixes and record themselves singing along to their favourite songs. Big kids are looked after too. With four pools, three restaurants plus a nightclub and spa, adults can take advantage of the adult-only Heaven at Hard Rock Hotel. The entertainment doesn’t end there. Woodward Riviera Maya’s 20,000 sq. ft lifestyle sports complex brings a unique experience to the Caribbean especially tailored for skaters, bikers, snowboarders and more. Foam pit launch ramp? Check. ParkBoard™ and ParkSki™ training equipment? Check. Parkour zone? You bet. This adventure playground is for guests aged 7 and up from Monday to Sunday, 12pm – 10pm. And don't miss Wrecktangle or the resort waterpark for even more ways to cause a splash.

Health & Safety at Hard Rock Riviera Maya

The long-established Hard Rock Hotel brand is tried and trusted to offer a holiday experience where the comfort, enjoyment and wellbeing of guests is paramount. Key to this is an already comprehensive cleanliness regime, which has been enhanced with new measures to ensure a healthy environment for guests. Hard Rock Riviera Maya will implement the global Hard Rock SAFE + SOUND programme powered by Ecolab, adhering to all rules and regulations set for the global Hard Rock portfolio. Recently added practices include: making hand sanitising stations available throughout the resort, reinforced employee protocols and re-training, mandatory PPE and temperature screenings for staff, increased frequency of deep-cleaning public areas, introduction of state-of-the-art air purification systems and much more. Please enquire for further details.

Please note: A 25% service fee will be applied to the final price of all transactions using the resort credit. Limitless Resort Credit can be used towards selected tours; golf; spa & beauty salon services; romantic & special dinner events; upgraded wine selection at restaurants; photo packages at rock shots®; selected take-away products, and more.

Please note: Guests staying at hotels in this region are required to pay a flat fee of $25.00 pesos (£1.01 approx) per night per room as part of the state’s newly introduced ‘environmental tax.’

Please note: All guests must pre-pay an additional tourist tax of approximately $10 US dollars. You can make this payment online or at kiosks located at the airport, where cash is accepted.

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Accommodation

Deluxe Gold King

One king, a hot tub, and complimentary W-Fi. Private balcony, and 24-hour room service. Minibar with soda, bottled water, juices and domestic beer. Flat-screen satellite TV and individually controlled AC. Rock Spa bath amenities, bathrobes and slippers. Laptop-sized digital safe, coffee maker, telephone, iPod dock, hair dryer, iron and ironing board.

Deluxe Gold Double

Two double beds, a hot tub, and complimentary W-Fi. Private balcony, and 24-hour room service. Minibar with soda, bottled water, juices and domestic beer. Flat-screen satellite TV and individually controlled AC. Rock Spa bath amenities, bathrobes and slippers. Laptop-sized digital safe, coffee maker, telephone, iPod dock, hair dryer, iron and ironing board.

One Bedroom Deluxe Sky Terrace





Let’s amp things up and blow some minds with unparalleled access to the things in life that rock. Step up and enjoy. This room features: Private bath with shower; Balcony with hammock; Access to a private 2nd floor grand sky terrace with lounge chairs and hydro spa tub; Liquor dispenser; Mini bar with soda, bottled water, juice & domestic beer; LCD TV with satellite; Purified water; Rock Spa® bath amenities; Bathrobes & slippers; Digital safe (laptop size); Individually controlled A/C; Coffee maker; Direct dial telephone; Bluetooth-enabled wireless alarm clock radio; Hair blow dryer; Iron/ironing board; Free wireless internet; 24-hour room service; Turndown service.

Two Bedroom Deluxe Grand Sky Terrace


Two connecting rooms: one room with a king bed and a second room with two double beds. We packed this crowd pleaser with everything your entourage needs live it up and rock the show in style. Enjoy! The rooms features: Hydro spa tub in room with double beds; 2 Private bathrooms with showers; Access to a private 2nd floor grand sky terrace with lounge chairs and hydro spa tub; Balcony with hammock; Liquor Dispenser; Mini bar with soda, bottled water, juice & domestic beer; LCD TV with satellite; Purified water; Rock Spa® bath amenities; Bathrobes & slippers; Digital safe (laptop size); Individually controlled A/C; Coffee maker; Direct dial telephone; Bluetooth-enabled wireless alarm clock radio; Hair blow dryer; Iron/ironing board; Free wireless internet; 24-hour room service; Turndown service.

Deluxe Family





Swap the minivan for the tour van, buckle up, and go for a ride straight to the front row of paradise with world-class extras including: Two connecting rooms with one king and two double beds. Private balcony, hammock, hot tub and complimentary Wi-Fi, Xbox 360, DVD player, and Fun in The Sun Bucket Kit. Kid’s room service menu, L’Oreal Kids bath products, candies and chocolate milk. Complimentary mini cake for birthdays upon request. Personal liquor dispenser and an adult minibar with soda, bottled water and domestic beer. A kid-friendly minibar with snacks, juices, soda and more. Flat screen satellite TV and 24-hour room service. Rock Spa® bath amenities, bathrobes and slippers for kids and adults. Coffee maker, telephone, alarm clock, hair dryer, iron, ironing board, laptop-­sized digital safe and individually controlled AC View: Garden or Resort View Max Occupancy: Up to 6 guests including children and infants. This room category is only available for families traveling with children. 964 sq. ft., 89.6 m2.

Deluxe PURE WELLNESS King

All the regular Deluxe Gold awesomeness with the addition of the PURE WELLNESS® standard. PURE WELLNESS® Hypo-­Allergenic Rooms are designed to provide a better night’s sleep for all guests, especially allergy sufferers.

One king, a hot tub, and complimentary W-Fi. Private balcony, and 24-hour room service. Minibar with soda, bottled water, juices and domestic beer. Flat-screen satellite TV and individually controlled AC. Rock Spa bath amenities, bathrobes and slippers. Laptop-sized digital safe, coffee maker, telephone, iPod dock, hair dryer, iron and ironing board.

Deluxe PURE WELLNESS Double

All the regular Deluxe Gold awesomeness with the addition of the PURE WELLNESS® standard. PURE WELLNESS® Hypo-­Allergenic Rooms are designed to provide a better night’s sleep for all guests, especially allergy sufferers.

Two double beds, a hot tub, and complimentary W-Fi. Private balcony, and 24-hour room service. Minibar with soda, bottled water, juices and domestic beer. Flat-screen satellite TV and individually controlled AC. Rock Spa bath amenities, bathrobes and slippers. Laptop-sized digital safe, coffee maker, telephone, iPod dock, hair dryer, iron and ironing board.

Deluxe Partial Ocean View Double

Consider this room your all-access pass to club awesome. So kick things off in style and never look back with two double beds.

Two double beds, a hot tub, and complimentary W-Fi. Private balcony, and 24-hour room service. Minibar with soda, bottled water, juices and domestic beer. Flat-screen satellite TV and individually controlled AC. Rock Spa bath amenities, bathrobes and slippers. Laptop-sized digital safe, coffee maker, telephone, iPod dock, hair dryer, iron and ironing board.

Diamond King

One king bed. Hard Rock is more than a vacation — it’s a lifestyle. And to prove it, the room is packed these legendary digs with non-stop extras and no-limit luxury.

Rock Royalty Partial Ocean View King with Personal Assistant

You are now all-inclusive Royalty. Kick off your shoes and relax in paradise with your own Personal Assistant. Enjoy your vacation in a king bed or two double beds.

One king, a hot tub, and complimentary W-Fi. Private balcony, and 24-hour room service. Minibar with soda, bottled water, juices and domestic beer. Flat-screen satellite TV and individually controlled AC. Rock Spa bath amenities, bathrobes and slippers. Laptop-sized digital safe, coffee maker, telephone, iPod dock, hair dryer, iron and ironing board.

Rock Royalty Partial Ocean View Double with Personal Assistant

You are now all-inclusive Royalty. Kick off your shoes and relax in paradise with your own Personal Assistant. Enjoy your vacation in a king bed or two double beds.

Two double beds, a hot tub, and complimentary W-Fi. Private balcony, and 24-hour room service. Minibar with soda, bottled water, juices and domestic beer. Flat-screen satellite TV and individually controlled AC. Rock Spa bath amenities, bathrobes and slippers. Laptop-sized digital safe, coffee maker, telephone, iPod dock, hair dryer, iron and ironing board.

Two Bedroom Rock Suite Ocean Front with Personal Assistant



This room plays to a packed house every night and nails the gig every time. Unleash your inner icon and enjoy: One bedroom with a king bed and a second with two double beds. Oversized private balcony, hammock, hot tub, lounge chairs and tables. Premium liquor dispenser and in-room bottle of red wine, upgraded liquor available. Minibar with soda, bottled water, juices and domestic beer. Exclusive restaurant and late-night pillow menu. Aromatherapy, Rock Spa® amenities, bathrobes and slippers. Wireless internet, flat screen satellite TV, DVD player, CD player, and i-dock. 24-hour room service with select menu. Living room and dining room. Nightly petit fours & turn-down service View: Ocean Front Max Occupancy: Up to 6 guests including children and infants. 2,583 sq. ft., 240 m2.

Two Bedroom Rock Suite Ocean Front Rooftop Lounge with Personal Assistant

 

Two bedroom suite equipped with a dining and living room area. Feel that? That’s a feeling only a suite like this could deliver. And don’t worry — it never fades. Not when you surround yourself with non-stop luxury at every turn. Go big and enjoy. The suite includes: Hydro spa tub in each room; 2 Full private bathrooms with showers; Private balcony with hammock; Sky terrace with a hydro spa tub, table with chairs and a half bathroom; Liquor dispenser; Mini bar with soda, bottled water, juice & domestic beer; LCD TV with satellite; Purified water; Rock Spa® bath amenities; Bathrobes & slippers; Digital safe (laptop size); Individually controlled A/C; Espresso/American coffee maker; Direct dial telephone; Hair blow dryer; Iron/ironing board; Free wireless internet; 24-hour room service; Exclusive in-room dining menu; Turndown service; Nightly Petit Fours; Aromatherapy and Pillow Menu; CD/DVD Player (available upon request); Bluetooth-enabled wireless alarm clock radio; Complimentary beach bag (1 per room, per stay)

Two Bedroom Rock Star Suite Ocean Front with Personal Assistant

 

Two bedroom suite, one room with a king bed, and a second room with two double beds. All of your Rock Royalty Level amenities are already included in this room category so you may rock on– my highness. From the moment you open the door you see this suite is different; you are greeted by a custom gold and silver mirrored horse sculpture and hooded rock throne seating. The Rock Star suite’s design inspiration was of a ‘modern day Hacienda’, complete with high-end local elements and is adorned with memorabilia from Fergie. The suites main room has custom furnishings including a built in diamond-padded leather and crystal banquette, custom dining table that flips to play games and no dining room is complete without a bar area. The living room is outfitted with a half bath and a unique leather multi seating group that is illuminated with custom lighting fixtures. The master bedroom is total rock star with its custom armoire, raw-cut stone Jacuzzi soaking tub and live edge wood headboard. The full bathroom with its shower is extra large and is tiled in stunning yellow glass tile. The second bedroom is outfitted with two double beds, a full bathroom and stunning views. The suite is topped off with a full Terrace area with Great Ocean views from sunrise to sunset. The terrace is outfitted with a large hot tub, outdoor shower, custom dining set, a half bathroom, hammocks, chaise and day bed seating options.

Facilities

  • Adult pool
  • Air Conditioning
  • Beachfront location
  • Concierge
  • Family Pool
  • Golf available
  • Gym
  • Kids & Teens Club
  • Onsite Shop
  • Private Beach
  • Public Beach
  • Spa
  • Tennis Courts
  • Watersports
  • Wedding packages available
  • Wi-Fi

Map

Food & Drink

Ciao

Italian specialties à la carte. (Heaven section)

Dive

Snacks by the pool.

Float

Snacks by the pool.

Frida

Traditional Mexican specialties à la carte.

Ipanema

Brazilian Rodizio.

Le Petit Cochon

Countryside French bistro. (Heaven section)

Pizzeto

Wood stove pizza, salads, soups, & pastas à la carte.

The Market

International buffet.

Toro

Steak house. (Heaven section)

Zen

Teppanyaki experience.