Heaven at Hard Rock Riviera Maya

5* out of 5 stars

Heaven at Hard Rock Hotel Riviera Maya is an exclusive adults-only retreat situated on an 85-acre expanse overlooking the Caribbean Sea. This all-inclusive resort combines luxury with the vibrant spirit of the Hard Rock brand, offering guests a private white sand beach, exclusive saltwater snorkelling areas, and a range of upscale amenities designed for relaxation and entertainment.

Accommodation at Heaven at Hard Rock Hotel Riviera Maya 

The 389 rooms found at Heaven are luxuriously appointed to offer ultimate comfort. Heaven at Hard Rock Hotel Riviera Maya offers a range of luxurious accommodations tailored exclusively for adults, blending modern design with premium comfort. Each room and suite is thoughtfully designed to provide an indulgent experience, featuring a double hydro spa tub, private bath with shower, Rock Spa® bath amenities, and the option of bathrobes and slippers upon request. Guests can enjoy 24-hour room service, high-speed Wi-Fi, and balconies or terraces—many equipped with hammocks for ultimate relaxation.

Dining at Heaven at Hard Rock Hotel Riviera Maya 

Heaven boasts a variety of dining options to satisfy diverse culinary preferences. Guests can indulge in gourmet experiences at several on-site restaurants, each offering unique cuisines and atmospheres. Additionally, the resort features multiple bars and lounges, such as the Arribo Bar, where handcrafted cocktails and an à la carte menu can be enjoyed poolside, and Club Heaven Bar & Disco, which offers live DJ entertainment and a selection of premium international spirits.

Things to do at Heaven at Hard Rock Hotel Riviera Maya 

Guests at Heaven have access to a wide array of activities and amenities. The resort features multiple pools, including exclusive areas for adults, and a private beach perfect for sunbathing and snorkelling. For nightlife enthusiasts, Club Heaven provides an extravagant dance floor and live DJ performances. Additionally, the state-of-the-art Rock Spa® offers holistic spa rituals for relaxation, while the Body Rock® fitness centre caters to those looking to maintain their workout routines.

Know before you go

Guests staying at hotels in this region are required to pay a flat fee of $28.86 Mexican Pesos (approximately USD$1.39) per room per night as part of the state’s environmental tax. All guests must also pre-pay an additional tourist tax of approximately $10 US dollars. You can make this payment online or at kiosks located at the airport, where cash is accepted.

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Accommodation

Deluxe Gold King

Consider this room your all-access pass to club awesome. So kick things off in style and never look back. View: Resort or Garden View. Amenities: One King bed, a hydro spa tub, and complimentary Wi-Fi, Private balcony and personal liquor dispenser, Rock Spa® bath amenities, bathrobes, and slippers 24-Hour room service, A flat screen LCD satellite TV, Laptop-sized digital safe, coffee maker, telephone, alarm clock, hair dryer, iron, ironing board, and individually controlled AC, Mini Bar with soda, bottled water, juices, and domestic beer. Max Occupancy: Up to 4 adults. 482 sq.ft., 44.8 m2.

Deluxe Gold Double

Consider this room your all-access pass to club awesome. So kick things off in style and never look back. View: Resort or Garden View. Amenities: Two double beds, a hydro spa tub, and complimentary Wi-Fi, Private balcony and personal liquor dispenser, Rock Spa® bath amenities, bathrobes, and slippers 24-Hour room service, A flat screen LCD satellite TV, Laptop-sized digital safe, coffee maker, telephone, alarm clock, hair dryer, iron, ironing board, and individually controlled AC, Mini Bar with soda, bottled water, juices, and domestic beer. Max Occupancy: Up to 4 adults. 482 sq.ft., 44.8 m2.

Deluxe Pure® Wellness King

1 King or 2 dbl beds. Double Jacuzzi, In Room Wine. Private bath w/ shower only. Balcony with two chairs & table. Liquor Dispenser contains premium brands. Mini Bar contains sodas, bottled water, juices & domestic beer. LCD TV w/ Satellite. Purified Water. Rock Spa® Bath Amenities. Bathrobes & Slippers. Digital safe (laptop size). Individually-controlled A/C. Coffee Maker. Direct Dial telephone. Alarm Clock. Hair Dryer. Iron/ironing board. Wireless Internet. 24-Hour room service & Turndown Service. Non-Smoking rooms available. Lagoon View. Max Occupancy: 4 guests, including children ages 4 -17. A maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests. 430 Sq. Ft. 

One Bedroom Deluxe Sky Terrace

Let’s amp things up and blow some minds with unparalleled access to the things in life that Rock. View: 3rd Floor, Ocean View. Included terrace.Amenities: Private 3rd floor outdoor terrace, lounge chairs, and hydro spa tub, One king bed, Private balcony and personal liquor dispenser, Mini Bar with soda, bottled water, juices, and domestic beer, Flat screen satellite TV, 24-hour room service, Rock Spa® bath amenities, bathrobes, and slippers, Complimentary Wi-Fi, Coffee maker, telephone, alarm clock, hair dryer, iron, ironing board, laptop-sized digital safe, and individually controlled AC. Max Occupancy: Up to 2 Adults. 964 sq. ft., 89.6 m2

Diamond King Bed

Hard Rock is more than a vacation–it’s a lifestyle. And to prove it, they jam packed these legendary digs with non-stop extras and no limit luxury. View: Ideal location with Pool and Partial Ocean View. Amenities: One King bed, Complimentary beach bag, and upgraded liquor selection, Exclusive phone concierge service, and select in-room dining menu, Private balcony with hammock, private check-in area, late check out and early check-in, Upgraded Mini Bar with bottled water, juices, and domestic beer. Pre-order breakfast the night before. Pillow Menu, Coffee maker, espresso machine, telephone, alarm clock, ipod dock, hair dryer, iron, ironing board, and digital safe (laptop size), CD/DVD player available upon request. Max Occupancy: Up to 2 adults. 482 sq. ft., 44.8 m2.

Rock Royalty Partial Ocean View with Personal Assistant

Consider this room your all-access pass to club awesome. So kick things off in style and never look back. The Rock Royalty Partial Ocean View room offers 482 sq. ft. of luxury with a private balcony, hydro spa tub, premium liquor dispenser, and upgraded bath products. Guests enjoy personalised services like a personal assistant, priority reservations, nightly turndown, and a complimentary couple’s massage. Modern amenities include free Wi-Fi, an LCD TV, an espresso machine, and a Bluetooth alarm clock. This adults-only retreat ensures comfort with plush robes, aromatherapy options, and VIP perks like express check-in and late checkout.

Two Bedroom Rock Suite Ocean Front with Personal Assistant

This room plays to packed house every night and nails the gig every time. Unleash your inner icon and enjoy. View: Ocean Front View. Included the 2 rooms and terrace. One bedroom with a King bed and a second with two double beds. Private terrace, double hydro spa tubs, lounge chairs, and tables. A living and dining room. Premium liquor from an in-room dispenser. Mini Bar with soda, bottled water, juices, and domestic beer. Pillow menu. Aromatherapy, Rock Spa® amenities, bathrobes, and slippers. Wireless internet, satellite flat screen TV, DVD player, CD player, and idock. 24-Hour room service with select menu.Max Occupancy: Up to 4 adults. 2,583 sq. ft., 240 m2

Two Bedroom Rock Suite Ocean Front Rooftop Lounge with Personal Assistant

Feel that? That’s a feeling only a suite like this could deliver. And don’t worry–it never fades. Not when you surround yourself with non-stop luxury at every turn. Go big and enjoy. View: Ocean Front View, One bedroom with a King bed and a second with two double beds, Living room and dining room, Private terrace, double hydro spa tubs, lounge chairs, and tables, Premium liquor, Mini Bar with soda, bottled water, juices, and domestic beer, Exclusive restaurant and late-night pillow menu, Aromatherapy, Rock Spa® amenities, bathrobes, and slippers, Wireless internet, flat screen TV, DVD player, CD player, and idock, 24-Hour room service with a select menu, nightly petit fours, and turndown service. Max Occupancy: Up to 6 adults. 5,166 sq. ft., 48 m2.

Facilities

  • Adults Only Hotel
  • Air Conditioning
  • Bars (6)
  • Beachfront Location
  • Concierge
  • Golf Available
  • Gym
  • Onsite Shop
  • Private Beach
  • Public Beach
  • Restaurants (13)
  • Spa
  • Swimming Pool (3)
  • Tennis Courts
  • Watersports
  • Wedding Packages Available
  • Wi-Fi

Map

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Food & Drink

Ciao

Savor the finest Italian specialties à la carte as you take your taste buds on a journey to the heart of culinary paradise. They’ve got your favorite table ready and waiting. Located at Heaven for all adult guests. Cuisine: Sit down to an Italian feat at this fine dining spot. In the mornings, indulge in a sumptuous breakfast of International fare. In the evening, the restaurant becomes a dazzling setting for savoring the finest Italian specialties and expertly prepares pasta dishes. Schedule: Breakfast Buffet - 7hrs to 11h30, Dinner - 17h30 to 23hrs. Dress code: Casual elegance. Long pants, collared shirts and closed shoes are required.

Le Petit Cochon

Serving remarkable dishes à la carte, Le Petit Cochon features the finest ingredients for a delicious taste of the rustic French countryside. Located at Heaven for all adult guests. Cuisine: French. Schedule : 17h30 to 23hrs. Dress code: Casual elegance. Long pants, collared shirts and closed shoes are required.

Pizzeto

Wood stove pizza, salads, soups, & pastas à la carte.

Toro

The good life deserves a great steak. Step inside and enjoy premium cuts of the finest steak and a menu of lavish dishes served à la carte. Located at Heaven for all adult guests. Cuisine: Buffet restaurant, lunch international style. Steak House themed dinner. Schedule: Lunch - 12hrs to 16hrs, Dinner: 18h to 23hrs. Dress code: Formal Casual.

Faro Gastro Market

Faro Gastro Market is a culinary haven, offering a range of delicious options for breakfast and lunch. From succulent meats and burgers cooked on the grill at Grill Back, to the fresh catch of the day at Water & Earth, there's something for every taste bud. Those seeking a lighter option can visit Fresh & Delicious for an array of crisp salads and fresh fruits, while Mexico Lindo provides traditional Mexican bites that are sure to satisfy. Embrace your sweet tooth at Sweets with a variety of delectable desserts. If you're feeling adventurous, head over to World Kitchen for a culinary journey around the globe with dishes ranging from baos to kebabs.

Los Gallos

Los Gallos offers the delicious taste of a Mexican taqueria in a casual setting. The menu, made with fresh, high quality ingredients caters to all palates. Whether you're in the mood for a classic taco al pastor, a vegan option or a specialty like seafood tacos, you'll find something to satisfy your cravings.

La Isla

Enjoy the laid-back, vibrant atmosphere and delicious flavors of juicy, perfectly seasoned burgers, golden and crispy fries, and classic American desserts. La Isla offers a unique and casual experience that will delight your taste buds.