Playacar Palace

5* out of 5 stars

Playacar Palace is a slice of luxury situated right by the deep blue waters of the Caribbean Sea. The resort is located near Playa del Carmen, a town with vibrant shops, bars and restaurants where relaxation is anything but frowned upon. The hotel is home to 201 excellently equipped rooms. All of the rooms boast their own double whirlpools for maximum relaxation and there is 24 hour room service for your convenience.

If you fancy having a relaxing drink in your room, there is a selection of wines, a stocked mini-bar and a liquor dispenser featuring a variety of whiskeys, rums and vodkas. After the day is done, drift off peacefully on your custom made hotel bed.

The fantastic service and amenities become obvious from the moment you arrive. The hotel’s concierge service will see to it that bell staff are waiting to help you with your luggage. The outdoor pool area is perfect for lapping up the sun and comes complete with a swim up bar and a kiddie pool for the little ones, who are sure to enjoy the kid's club.

You will never be out of the loop at Playacar Palace with the hotel offering complimentary wireless internet and long distance telephone services to guests. Also be sure to visit the 11,000 sq.ft spa which houses 6 luxurious treatment rooms, including 2 couples' massages rooms, as well as soothing Hydrotherapy treatments including plunge pools and a herbal steam room.

The hotel’s three main restaurants serve up delicious cuisine. Visit Terrazza for a selection of a la carte Italian dishes that are sure to satisfy your appetite. Mo-Mo-No-Ha-Na will transport your tastebuds to Asia with a variety of stunning meals, Café Del Mar meanwhile serves an international breakfast and lunch buffet before offering a dinner menu with a Mexican influence. There are also three bars to choose from including the fabulous Luna Lounge cocktail bar.

Please note: Transportation to Riviera Cancun Golf Club is offered at $18 per person when staying at Playacar Palace.

Please note: Guests staying at hotels in this region are required to pay a flat fee of $28.86 Mexican Pesos (approximately USD$1.39) per room per night as part of the states environmental tax.

Please note: All guests must pre-pay an additional tourist tax of approximately $10 US dollars. You can make this payment online or at kiosks located at the airport, where cash is accepted. 

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Accommodation

Superior Deluxe Partial Ocean View

The Superior Deluxe Partial Ocean View room offers guests a luxurious retreat with a glimpse of the Caribbean Sea. Rooms feature one king or two double beds to accommodate up to four guests. Each room features a double whirlpool tub, perfect for relaxation, and a balcony furnished with a table and chairs, providing a comfortable space to enjoy the partial ocean view. Depending on availability, accommodations may include a French-style balcony or terrace. Upon arrival, guests are welcomed with a bottle of Robert Mondavi wine, setting the tone for a memorable stay

Honeymoon Suite

The Superior Honeymoon Suite at Playacar Palace is designed to provide couples with an intimate and luxurious retreat. This exclusive suite features breathtaking ocean views, a private balcony, and a spacious living room, creating a serene atmosphere for relaxation. Guests can indulge in the double whirlpool tub and enjoy signature amenities such as a premium in-room liquor dispenser, L’Occitane® bath products, and a welcome bottle of Robert Mondavi wine. Additional conveniences include 24-hour room service, high-speed Wi-Fi, and a smart TV with Google Chromecast®. The suite also offers private concierge service by phone, access to an exclusive beach area with waiter service, and a selection of aromatherapy and pillow menus to enhance the romantic experience.

Walk Out Suite

The Walk Out Suite offers guests direct access to the pristine beaches of the Riviera Maya. This luxurious suite features an exterior furnished pergola and a terrace with table and chairs (subject to availability), allowing guests to savour the balmy Caribbean breeze. Inside, the suite is equipped with a double whirlpool tub, upgraded in-room liquor dispensers, and a minibar refreshed daily with beer, sodas, and more. Guests are welcomed with a bottle of Robert Mondavi wine and can select an additional bottle of premium liquor. The suite also includes L’Occitane® bathroom amenities, an aromatherapy menu, and a pillow menu to enhance comfort. The suite accommodates up to four guests, including children and teens aged 0-17, with a choice of one king-size or two double beds.

Governor Suite

The Governor Suite is an exclusive retreat offering breathtaking ocean views and a private balcony. This luxurious suite features a palatial living room, providing ample space for relaxation and entertainment. Guests can indulge in the double whirlpool tub and enjoy signature amenities such as premium in-room liquor dispensers, L’Occitane® bath products, and a welcome bottle of Robert Mondavi wine. Additional conveniences include 24-hour room service, high-speed Wi-Fi, and a smart TV with Google Chromecast®. The suite also offers private concierge service, access to an exclusive beach area with waiter service, and a selection of aromatherapy and pillow menus to enhance the guest experience.

 

Superior Deluxe Ocean View

The Superior Deluxe Ocean View room offers guests a luxurious retreat with stunning views of the Caribbean Sea. Each room features a private balcony furnished with a table and chairs, allowing guests to relax and take in the ocean vistas. Inside, the room is equipped with a double whirlpool tub for ultimate relaxation, premium in-room liquor dispensers, and a minibar stocked with sodas, bottled water, juices, and domestic beer. Guests are welcomed with a bottle of Robert Mondavi wine and can enjoy 24-hour room service, high-speed Wi-Fi, and a smart TV with Google Chromecast®. The room accommodates up to four guests, including children and teens aged 0-17, with a choice of one king-size or two double beds.

Facilities

  • Air Conditioning
  • Bars (3)
  • Beachfront Location
  • Concierge
  • Gym
  • Onsite Shop
  • Private Beach
  • Public Beach
  • Restaurants (3)
  • Spa
  • Swimming Pool (1)
  • Teens Club
  • Tennis Courts
  • Watersports
  • Wi-Fi

Map

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Food & Drink

Aqua Bar

Enjoy the Aqua pool & snack bar from 10:00 am - 6:00 pm.

Bocelli

This elegant Italian gem offers homestyle cuisine with flair, and a warm chic atmosphere, perfect for dress-up family dining or romantic dinners.

Cafe Del Mar

Located in the central lobby, Café del Mar is a casual restaurant serving an international breakfast and lunch buffet and an a la carte international/Mexican menu for dinner. The dress code is casual but wet clothing and uncovered swimwear are not allowed.

Cielo Bar

Cielo is the lobby bar, open from 10:00 am - 1:00 am.

Luna Lounge


Luna Lounge serves cocktails and Thai hors d'oeuvres from 6:00 pm - 1:00 am.

Momo

For lovers of Asian cuisine, Momo serves dinner in a central lobby location. Casual attire acceptable.