Playacar Palace

5* out of 5 stars

Playacar Palace is a slice of luxury situated right by the deep blue waters of the Caribbean Sea. The resort is located near Playa del Carmen, a town with vibrant shops, bars and restaurants where relaxation is anything but frowned upon. The hotel is home to 201 excellently equipped rooms. All of the rooms boast their own double whirlpools for maximum relaxation and there is 24 hour room service for your convenience.

If you fancy having a relaxing drink in your room, there is a selection of wines, a stocked mini-bar and a liquor dispenser featuring a variety of whiskeys, rums and vodkas. After the day is done, drift off peacefully on your custom made hotel bed.

The fantastic service and amenities become obvious from the moment you arrive. The hotel’s concierge service will see to it that bell staff are waiting to help you with your luggage. The outdoor pool area is perfect for lapping up the sun and comes complete with a swim up bar and a kiddie pool for the little ones, who are sure to enjoy the kid's club.

You will never be out of the loop at Playacar Palace with the hotel offering complimentary wireless internet and long distance telephone services to guests. Also be sure to visit the 11,000 sq.ft spa which houses 6 luxurious treatment rooms, including 2 couples' massages rooms, as well as soothing Hydrotherapy treatments including plunge pools and a herbal steam room.

The hotel’s three main restaurants serve up delicious cuisine. Visit Terrazza for a selection of a la carte Italian dishes that are sure to satisfy your appetite. Mo-Mo-No-Ha-Na will transport your tastebuds to Asia with a variety of stunning meals, Café Del Mar meanwhile serves an international breakfast and lunch buffet before offering a dinner menu with a Mexican influence. There are also three bars to choose from including the fabulous Luna Lounge cocktail bar.

Please note: Transportation to Riviera Cancun Golf Club is offered at $18 per person when staying at Playacar Palace.

Please note: Guests staying at hotels in this region are required to pay a flat fee of $28.86 Mexican Pesos (approximately USD$1.39) per room per night as part of the states environmental tax.

Please note: All guests must pre-pay an additional tourist tax of approximately $10 US dollars. You can make this payment online or at kiosks located at the airport, where cash is accepted. 



Superior Deluxe Partial Ocean View

The Superior Deluxe rooms feature one 1 king or 2 double beds to accommodate up to four guests. Some rooms have balconies with two chairs and a table, while other rooms do not, but all offer a partial view of the Caribbean.

Honeymoon Suite

Honeymoon couples will treasure the spacious luxury of the Honeymoon Suite and its king bed. Includes an ocean front view and seating area.

Walk Out Suite

Enjoy direct access from this ocean front room to a comfortable terrace in front of the ocean. Guests staying in this room category will receive a welcome bottle of wine. Bedding options are 1 King or 2 double beds with Double Whirlpool Tub. Private bath with shower, daily refreshed mini bar containing sodas, bottled water, juices, domestic & imported beers. In-room snacks. Complimentary Liquor dispenser contains premium, upgraded brands of liquor: Bacardi White Rum, Jose Cuervo Especial Tequila, J&B Whisky and Absolut Vodka. 24-Hour room service & Turndown service. In addition, a special Room Service Menu from select restaurant’s from 6pm-11pm. Private Check-in & Out/ Late Check-out & Early Check-In (subject to availability). Exclusive Beach Bag (one per room/per stay). Nightly Turndown Service. Max Occupancy: 4 guests, including children ages 4 -17. A maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests.

Governor Suite

Featuring a king bed,the Governor Suite is the largest and most luxurious guestroom, offering more than 700 square feet of finely appointed space.

Superior Deluxe Ocean View

For a view of the Caribbean, choose the Superior Deluxe Ocean View guestroom, which accommodates up to 4 guests in 1 king or 2 double beds. Each room features either a roomy balcony or terrace. Enjoy a gift of complimentary fruit & red wine upon your arrival.


  • Air Conditioning
  • Bars (3)
  • Beachfront Location
  • Concierge
  • Gym
  • Onsite Shop
  • Private Beach
  • Public Beach
  • Restaurants (3)
  • Spa
  • Swimming Pool (1)
  • Teens Club
  • Tennis Courts
  • Watersports
  • Wi-Fi



Food & Drink

Aqua Bar

Enjoy the Aqua pool & snack bar from 10:00 am - 6:00 pm.


This elegant Italian gem offers homestyle cuisine with flair, and a warm chic atmosphere, perfect for dress-up family dining or romantic dinners.

Cafe Del Mar

Located in the central lobby, Café del Mar is a casual restaurant serving an international breakfast and lunch buffet and an a la carte international/Mexican menu for dinner. The dress code is casual but wet clothing and uncovered swimwear are not allowed.

Cielo Bar

Cielo is the lobby bar, open from 10:00 am - 1:00 am.

Luna Lounge

Luna Lounge serves cocktails and Thai hors d'oeuvres from 6:00 pm - 1:00 am.


For lovers of Asian cuisine, Momo serves dinner in a central lobby location. Casual attire acceptable.