Middle East Travel Update

We appreciate that the evolving situation in the Middle East may be worrying for some of our customers. Please be assured that our teams are closely monitoring developments and remain fully focused on supporting anyone affected by the latest updates. As always, the safety and wellbeing of everyone travelling with Kenwood Travel is our highest priority.

Our immediate focus is on customers currently in resort and those due to travel in the coming days. If your booking is impacted, we will contact you directly in departure-date order as soon as we have confirmed the latest information from the airline and can clearly outline your available options. We kindly ask for your patience while we work through bookings in sequence.


If You Are Currently in Resort

Our Customer Services team continues to support affected customers in resort, including assistance with overnight accommodation and return flight arrangements where required.

As the airspace situation remains fluid, we are proactively contacting customers in departure date order with updates and support for onward travel plans.

If you have any questions before departing your resort, please email customerservices@kenwoodtravel.co.uk and a member of our team will respond as soon as they can.

We are advising that you follow the latest FCDO guidance and monitor your flight status closely. Our specialist teams continue to conduct welfare checks to provide support and assistance where needed.

The UK government is also requesting that British nationals currently in affected areas, register their presence in those locations. You can do so using the link below: Foreign Office travel advice updates - GOV.UK



For Upcoming Travel

Please note that we are prioritising bookings up to 9 March at this time, and we will contact you directly in departure-date order as soon as we have confirmed the latest information from the airline and can clearly outline your available options. We kindly ask for your patience while we work through bookings in sequence.

Departures up to and including 9 March 2026

Package Holidays:
Where applicable, we can offer an amendment, credit note, or refund.

Accommodation-Only Bookings:

These bookings will be reviewed on a case-by-case basis for a possible amendment and any applicable costs or credit note.

Travel to the UAE between 10 March – 30 April 2026

We will be in contact with you once we have more information with regard to your booking status and options and, where possible, offer an amendment. Alternatively, we will aim to offer a credit note where available, dependent on individual supplier policies and commitments. Any applicable additional costs will be clearly communicated.

Travel transiting via the UAE between 10 March – 15 April 2026

Bookings transiting through the UAE during this period will also be reviewed. Where amendments are possible, any applicable charges will be advised. Alternatively, a credit note may be offered in line with supplier terms. 


All Other Bookings

Bookings outside the criteria above will continue to follow our standard amendment and cancellation terms. 

Kenwood Travel continues to work closely with airline and in-destination partners to support and guide our customers as effectively as possible. We sincerely thank you for your continued patience and cooperation during this time.